Very satisfied

Average

Overall it was okay. Pros: The car I got was new and in good condition. Cons: The communication took a long time. I was told there was no such car available and was pushed to switch to another model for an extra fee. This upselling took nearly an hour. Although I eventually got a car of the same class without extra charges (not Volkswagen T-cross), it wasted a lot of time. Additionally, the final bill was about 40 euros more than expected due to taxes and other fees, which were not reflected in the initial invoice.

Had to wait along time for the car. Long queue. Not given a Kashqui equivalent and it was a manual not an automatic. Didn’t want to wait any more so accepted it. Our luggage just fitted in. Children had bags under their feet.

La voiture avait le gps !