The front desk staff had a great attitude and even upgraded my vehicle.

Overall satisfactory, but it seems the insurance bought domestically is not recognized abroad. In case of an accident, you have to contact the domestic platform to resolve it.

Not bad.

The service efficiency at the store was very high and the staff had a great attitude. The car inspection was quick when returning the vehicle!

The staff were friendly and clearly explained the vehicle's condition. They were also very patient when helping with the return process. Although the provided car model was different from the one I booked, it was even better. There were no additional sales or unclear charges.