Pretty good

The reserved time was not honored, and I had to wait over two hours to get the car. When expressing dissatisfaction to the counter staff, they even threatened to cancel the order. Their attitude was very rude.

The guy in Saint-Malo was very nice. However, the drop-off location in Rennes was not at the rental office, and there was nowhere to find the address. When I called the office, they said they would send me an email, but I never received anything and had to ask Zuzuche. Customer service said they didn’t know either, but eventually, Zuzuche emailed me the address without telling me where to put the keys. I almost missed my train.

Very good

There's no staff at the car rental counter. After reading the instructions, I understood they receive customers directly in the parking lot.