As soon as I arrived at the airport, I spotted the pickup person. It was just a 10-minute drive to the car rental location. There were four counters handling the process, but the wait to pick up the car was quite long since they go over the insurance coverage details with everyone. Back home, I bought full coverage insurance on the platform, which was convenient and cost-effective. There were no issues during pickup or drop-off, the car was in good condition, and everything went smoothly.

Satisfied

Overall fine. They might recommend insurance, but it's generally not necessary for summer car rentals in Iceland.

For smooth and lovely customer service! Would use again!

The car felt like it had not been serviced in a long time. It was clearly quite old. The drivers window was broken, so when it was opened and closed it ended up breaking the window seal and allowing wind, snow and rain in. The drivers side brake light didn’t work when it was handed over (realised the second day) and the windscreen wipers should have been changed. Driving in Iceland we had to contend with snow and this car needed to be in far better condition than it was.

Fine - no issues.