The car we picked up was completely different from the one we originally booked. We had booked a Toyota, but the rental company explained that this car model is only available on the islands, not in Athens. They gave us a car of the same type but insisted we buy full insurance. We actually got a Renault, and this car consumes more fuel. Additionally, the tank was not full when we picked it up.
There was an error in the rental system's location selection. I chose the Glyfada area, but the system assigned the order to Athens Old Town. Later, the correct pickup location in Glyfada was fixed through customer service and email.
The car given was not an Opel but a SEAT León Ecomotive. Even though I can drive a manual minivan in my home country, the manual cars there are quite strange. The car had a burning smell within 1 kilometer. The only replacement car available was a two-door Fiat, which couldn't fit four people. The rental company insisted the car was fine and refused to refund the day's rental fee, resulting in a direct loss of nearly 70 euros.
“To advertisie a car place in a an area where is doesnt exist is terrrible, cost us time and money”
About Hertz:8.0/10
Hertz very good
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