The staff are very professional, patient, and attentive. Picking up and returning the car is very convenient, and it's close to Mascot train station. As a large company, the service is very professional, and the process is quick. When returning a car to Budget, they ask if there were any collisions and if you've cleared your belongings from the vehicle. Once you've answered, simply hand over the key and you're done. You'll receive an email within twenty minutes.

The staff had a very good attitude, communicated clearly, and provided efficient and comprehensive service.

Great, very convenient for both pickup and dropoff.

I was pleasantly surprised to rent a Nissan Tiida but was given a Mitsubishi SUV at no extra charge. The vehicle was quite new, with only about 8000 kilometers on it.

The store is good, just a short walk from the airport. However, I don't understand why I was forced to pay an additional 22 AUD per day at the counter, making it more expensive than the original price.