Satisfied

I was a bit disappointed to see it was a Suzuki Swift at pickup, but the car had low mileage and was relatively easy to drive, especially for a foreign trip.

Very satisfied

Working hours end too early, and overnight parking is too expensive; the pickup location in Melbourne was very slow, waited nearly an hour. But very cost-effective, and the car was in good condition.

The wait time was quite long. I had reserved an SUV, but was informed I would have to wait an hour to get the car. After an hour, there was still no car available. In a rush to get to the Great Ocean Road, I had to agree to switch to a Camry. The rental fee was only slightly discounted. The car was relatively old and not very clean.