The entire rental and return process was smooth, with no forced insurance sales. The car was in good condition and there were no hidden charges.

Convenient, easy to communicate even if your English is not very good, and no hidden charges.

The staff was very friendly, and they provided us with a brand new car. I highly recommend their full insurance, which waived the fee for an additional driver, showing a lot of hospitality! The brand new Peugeot 208 was great to drive, supported CarPlay, allowing us to navigate and listen to music directly from the screen during our trip, which was very enjoyable!

The staff, whether at reception, car pickup, or return, were very polite and welcoming. They might ask if you'd like insurance upgrades, but a courteous decline is sufficient without any pressure. Returning the car was also convenient, and the deposit was refunded promptly. This was my first time renting a car, and although I was initially concerned due to previous reviews, this experience turned out to be very pleasant.

Such a horrible process of retrieving our car. Had to take a shuttle from one terminal to the other with all of our bags because the counter at one terminal was closed. Then a lot of confusion and business in the car rental building. Hard to find the office once we went through the chaos of competing paper work. The garage was so small. It took forever. Just a horrible experience