I rented a Polo, but the rental company gave me an old, beat-up Toyota. The car showed a tire pressure warning after just one day, and I had to exchange it in another city, which caused great inconvenience to my trip. During the car return, an attendant, who seemed to be Indian, inspected the car with a flashlight, nitpicking every little thing. They blamed some scratches on me even though they weren't my fault. Since I swapped the car midway and forgot to take photos, I had no choice but to accept their damage assessment. I suspect they were nitpicking because I didn't buy their insurance. On top of that, they charged some €0.5 daily emissions fee, which I find shameless.

The pick-up and drop-off processes were smooth, and the fee explanations were clear.

A mon arrivée à l'accueil on a voulu me vendre une voiture plus grande pour 20€/jour en plus, je trouve dommage que l'on essaye à chaque fois de nous vendre toujours plus si j'ai réservé une voiture comme çà c'est que je voulais çà !!!!

A hidden cost of €30 was added at the desk to with the airport. Ot very happy about that.

Staff at Europcar in Roquetas superb particularly when a problem occurred with first car - changed without hassle