The vehicle's technical condition was extremely poor. I rented the car on May 25, and by May 27, the clutch broke and the car became undrivable. On May 29, I returned to the rental store to exchange for another car. However, immediately after leaving the store, the dashboard displayed a fault warning. I went back to the store and requested another replacement, but the staff insisted the car was perfectly fine and refused to switch, claiming that it had just undergone maintenance and was in excellent condition. I reluctantly hoped it was just a false alarm on the dashboard and had no choice but to drive it away. Unfortunately, later that night when I reached my destination, the dashboard once again showed a fault warning, and the vehicle began to shake violently. Upon inspection by local professionals, they confirmed the car was unsafe to drive and required immediate repairs. Experiencing two consecutive cars in poor technical condition raises serious concerns about the company's management practices. Additionally, there was a communication barrier during vehicle pickup, and the staff seemed impatient and had a poor attitude.

Overall service was good, and the price was very reasonable!

Very helpful staff dropping off the car and picking it up. Only issue I had was that they told us that we weren't fully insured when picking up the car, which I was as I paid the extra fee from the qeeq premium option. In reality they charge a very high extra fee to deal with them directly if anything had to happen and to avoid the 1000 euro deposit on the card. Was a bit disappointed that I got tricked into as they made it seem like I wasn't covered enough but everything else was great.

Very helpful and quick customer service.

The counter staff included a man named Dario, who managed to be very unpleasant, even though everything was in order and there were no complications with order or payment. Tried really hard to make us pay additional insurance. No help at all to get the car our of their over-packed garage. AND they are closed 2300-0700.

Centrino were terrible from start to finish. No idea where to get shuttle bus. No signs. Once we finally found the area waited for 30 minutes to be picked up. At office we waited over an hour to get car. Staff were very very slow. Never again will we I hire a car with them