Pickup was a bit slow.

Better than expected. The car has American-style features, including collision warning and a backup camera, though it lacks rear parking sensors. However, this doesn't affect usage as parking lots are spacious, and you can just drive straight in head-on.

There is a shuttle bus from the airport directly to the rental location, and the process is very quick. There are staff guiding you in the parking lot, making it very easy to find the car. Even during the early morning return, there were staff on duty who were very enthusiastic, making the return process smooth. Great service!

The staff had a good attitude, but many people rent from Budget, so the wait time for the paperwork was quite long.

Easy and fast process

First time using it and I am glad with service provided