The staff were quite friendly, asking about insurance and whether we needed snow tires.

Great car, great service, but long wait for the car at the pickup location after a long haul flight.

Great car, great service, but long wait for the car at the pickup location after a long haul flight.

it took three cars to finally get what was expected...way too long for renting a top class of car

The employee at the Dollar rent-a-car counter in Calgary airport tricked me into signing a paper of unwanted option with extra charge. The employee told me that I should sign it just in case that I returned the car with empty tank but the fees will not be charged if I return the car full tank.

Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space. Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.

Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.