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Live chat Email us Service Code: 3134048171
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Reviewed: Sat, Sep 7, 2019
About Aucar: 8.0 /10
Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...
About QEEQ: 10.0 /10

Relevant Reviews on Aucar Aucar Mel airport

Venus Wells

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Reviewed: Mon, Dec 30, 2024
About Aucar: 10.0 /10
Excellent service, much better than Rush Car Rental. No additional upselling, and they upgraded my car. The fuel consumption of the vehicle was not too high.
About QEEQ: 10.0 /10

N.Lim

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Full Size Van | Kia Carnival or similar
Reviewed: Fri, Jul 22, 2022
“Cheaper rental rates and functional vehicle”
About Aucar: 8.0 /10
Cheaper rates, but dont expect the newest cars compared to Hertz / Sixt. Overall still a vehicle in good condition, but lacking some of the comfort features like Airplay. Vehicle was well maintained, and we did not experience any breakdown during our 6 days drive
About QEEQ: 10.0 /10
Smooth booking. However, price drop protector did not kick in. I manually checked and discovered a cheaper rental. Had to cancel and rebook myself.

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Sun, Dec 8, 2019
“Great experience. Clean car.”
About Aucar: 10.0 /10
Great service
About QEEQ: 10.0 /10

D.Hudson

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Full Size | Nissan Altima or similar
Reviewed: Tue, Oct 22, 2019
“Awful”
About Aucar: 7.3 /10
When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

F.Ofe

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Full-Size Van | Hyundai Imax or similar
Reviewed: Tue, Jul 3, 2018
“Affordable”
About Aucar: 10.0 /10
Like: Everything about our rental van was good!
Dislike: That they deducted tolls and admin fee from deposit...

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