We were delayed at immigration with an interminable line! By the time we arrived at the Budget office, it was closed. After evaluating the options, I decided to hire a car for 24 hours from Avis; while I was in the Avis office, I heard another customer say that he had a Budget reservation, I asked him about it and he told me that Avis and Budget are the same company, so I was able to pick up the car I had originally reserved from the Avis counter. I was glad I did not spend the extra money on a taxi or additional rental, however a little more information would have gone a long way to relieve the stress and not make us waste another hour looking for solutions, after we had been traveling for more than 24 hours.

Professional and efficient service

The car provided did not match the reservation. When questioned, they said the store never had a Camry. If we wanted to change the car, we were told it would cost extra. Additionally, they charged an eToll fee of $25 per day for 3 days.

Very good

For enjoyed trip

They are thief, my rate for rent was 230 so I pay 369 don't belive them