Unlike my previous rental experiences in Spain or elsewhere, at the ALAMO store in Porto, the rental process was self-service. This was the first time for me! It took half an hour of fumbling with the forms and asking staff for help to finally complete the rental process.

Alamo shares a counter with Europcar, so we handled the rental process with Europcar. As our English isn't very good, communication with the front desk was challenging. However, the staff were very patient and explained everything clearly. Picking up and dropping off the car was very convenient, and there were staff on site to assist us, making our trip in Lisbon, Portugal very enjoyable.

Please please please check the tire pressure. This is the third time that it shows low tire pressure. I spent another 30+ at the repair fácil getting them to figure out how to fix the tire pressure. Everything else was great!

Good job!

Good provider

Greate booking platform!

The set-up assistant missed informing us of the fuel shortage and strikes at the petrol station in Faro. So in the week when we ran out and kept finding closed stations, we spoke with CS and eventually got to Julie after 24 hours of to and fro. She pulled out all the stops to make sure we were fuelled and ok to go and kept in touch till we were happy all was okk