Arrived at the counter at 7:30 AM but was not allowed to pick up the car early; they strictly adhere to the pickup time. Although the office usually closes at 9 PM, we returned the car at 8:30 PM the night before. The inspection staff were not available, so we were told to leave the keys in the box. However, there have been no issues so far.

Satisfied, the process was quick with all the necessary documents.

The pickup process was smooth, and they gave us a relatively new Fiat 500X, which appears to be a high-end model with a fully openable soft top. It would be really comfortable if the weather were warmer.

extra airport fees, which were not mentioned anywhere in the booking process

Like: All was pretty good!