Relatively satisfied. It's my first time in Europe, so I can't compare it with the work efficiency back home. The staff at the store were a bit slow. It's advisable to allocate more time for preparation. The attendant at the pickup was very nice.

It turned out to be Europcar. There were cheaper options with other small rental companies, but I chose a big brand to avoid hidden fees. However, it was the same! At the counter, I explicitly told them I didn't need insurance as I had purchased it domestically. The representative smiled and agreed. Later, she said she upgraded our car for free but never mentioned we would be charged for it. In the end, we received a bill for thousands, including upgrade and insurance fees!

Top and friendly staff at Hannover Airport.It is a feeling like coming home to friends

Okay but still surcharges for airport.That should be changed

Great counter staff.Coming home to really good friends.Thank you!!!

It's too much to get 800 Euro on a reservation with cost less than 100 Euro.