Why do we always get vehicles in such poor condition? Is it because we booked at a lower price or for some other reason? One time the electric car couldn't charge, another time the steering wheel was misaligned, and this time we were given a car with a loose protective panel, which hadn't even been cleaned after being returned. If there aren’t suitable cars available, don't accept the booking! We waited for half a day and got this kind of car? After a lengthy explanation, they finally upgraded the vehicle. I probably won’t choose this company again next time.

Very good.

Overall, I am quite satisfied. Since I purchased full insurance on the platform, I didn't need to buy it at the car rental office. They just blocked 800 euros on my card. The process went smoothly.

Service was pretty good. However, they required me to pay a deposit of 800 euros this time. Last time, I was able to prepay a deposit of 300 euros. Not sure why it wasn't the same this time.

Had to queue for 10 minutes.