Excellent service

I have used QEEQ's overseas car rental services multiple times and have always been very satisfied.

The company could not process payments using a MasterCard with a UnionPay logo, and consequently refused to rent a car to me. They claimed that the deposit I paid was to the rental website, not to them. They directed me to another company at the store to handle the rental. To avoid disrupting my travel plans, I had to rent a car from another company at the airport for the full price. If I had known this beforehand, why would I have bothered to select a cost-effective rental website?

1: The fee I paid at the store was higher than the price given on the website (with no additional consumption). 2: No Chinese service. An older front desk receptionist had very poor English. Communication was very difficult. 3: The return location is not at the airport terminal. The staff at the airport terminal do not go with you to the car. You have to find the return location yourself. The return process is outside the airport, and procedures are handled at the airport terminal, which is very inconvenient. Moreover, Turkish people's attitude towards Chinese people is not very friendly.

Great and very helpful staff

Happy with the rental experience