Nothing particularly good or bad. The service felt robotic. If you have a choice, don't pick this company. They wouldn't accept my Chinese driver's license, claiming it was a Canadian legal issue. Despite my arguments, they refused to give me a car and sent me back to the airport. I easily rented a car from AVIS at the airport. Does AVIS not follow Canadian laws?

Easy to coordinate with. Always organized and easy to get a hold of shuttle. Staff was super friendly as usual

Super easy to book. The prices are wonderful and very affordable.

Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.

Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.

fast, smooth and all details are provided. Love it.

Best rental I’ve ever had. Very accommodating as we got there and didn’t have our sedan so they upgraded us to a Jeep for no extra charge.