The pickup was relatively quick, but the staff's attitude was mediocre. We had to queue up to explain scratches and other concerns, which wasted a lot of time.

They didn't push any products, just asked if I needed to prepay for gas, which was a good deal. I agreed.

The queue moved quickly and there were no additional sales pitches. Although the selection of models wasn't large, the condition and features of the cars were good.

The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.

Car was good, easily to drive and use.

Good website and price comparison