The pickup process was smooth with no issues. However, the return experience was very poor. The wait time was long, the staff were constantly doing other things, prioritizing European customers, and their attitude was not good.

The car was perfect for what we needed, very new and spacious. Although the sat nav may need some updating as it sent us on a few adventures a few times. But overall it was a great experience.

Very easy and informative booking service.

It would have been helpful to have been shown the controls; the car interface has a lot of automatic functionality so mostly it was okay but there are also a lot of stalks on the steering column. I accidentally switched on the speed limiter once at a very low speed and it took me a few tries to work out the screen wash function. Other than that everything was perfect.

All okay!

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.