Easy pick-up and drop-off process, staff are very friendly.

I have already detailed this in my first review.

Counter stuff was very helpfull. They didn't make any problem with car extension.

I was made to pay a hidden fee of 46 euros and I'm still waiting for my deposit to be returned after 4 days.

Slow and bad customer service. I came the day before my reservation when they were not busy asking them if there was some paperwork I could do in advance and they told me don’t worry don’t worry we’ll do everything tomorrow. Then I have arrived here today and they have asked me to send them by email the confirmation of the booking. They seemed to not even have my booking clear and I have been waiting now for more than half an hour because every single telephone call seem to take preference over myself being here in the office. Avoid this place if possible and rent some where else