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Live chat Email us Service Code: 5527089125
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Reviewed: Mon, Oct 14, 2019
About Hertz: 2.0 /10
It's surprising that such a big company doesn't have a POS machine. Manual entry had to be used for payment, and since I used a HSBC card, the bank saw it as a risky transaction and froze the merchant's account. I couldn't rent the car as a result.

Relevant Reviews on Hertz CATANIA AP

Spencer Toland

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Reviewed: Mon, Jul 8, 2019
About Hertz: 6.0 /10
The car pickup process was extremely slow, primarily due to heavy sales pitches from the staff.

Hedy Michelson

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Reviewed: Fri, Jun 5, 2020
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Lee Doyle

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Reviewed: Sun, Apr 21, 2019
About Hertz: 10.0 /10
It was okay.

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Compact | Fiat 500l or similar
Reviewed: Sat, Aug 31, 2019
“The rental prices are high, the car was damaged and not clean.”
About Hertz: 5.0 /10
The car was dirty, damaged and required that I alert staff of the damage to the car before pickup.
About QEEQ: 8.0 /10

Gio

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Small SUV | Nissan X-Trail or similar
Reviewed: Tue, Aug 27, 2019
“smooth booking process but vastly excessive delays both on pick up and drop off. Disappointing”
About Hertz: 6.7 /10
I waited just over 2 hours to pick up my vehicle. Then the seat belts weren't set up properly leading to further delays. Despite the best efforts of the staff who were friendly and helpful, they just couldn't cope with the volume of demands placed on them. Also vehicle drop off was a 45 minute wait, very disorganized and not enough staff. again staff were friendly and helpful but overwhelmed with customers to deal with. It was very disappointing and I will NOT choose Hertz again because of this.
About QEEQ: 8.0 /10
all fine

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