The car was very nice, not so clean, very spacious and it work very well in the freeway.

Lady attended me was so understanding and I think she provided good service. I forgot her name but I hope next time she attends me as well.

The car was damaged on every corner. It had a bad humid smell on the inside. The trunk bed was wet when we got it and it didn’t dry the whole week we had the car. The smell probably came from there. Both front lights were burned. We figured it out while driving in complete darkness... thank god the high beems still worked. I didn’t have a problem with the car mechanically. The shuttle from the airport to Routes and back was quick. Overall, I would say it was an ok experience since we paid about half as other companies were charging. Just don’t expect the highest quality of car.

I activated the price drop and didn’t get a new booking less expensive. Would’ve been nice.

45 minutes to process us too long. That's not on the staff. You need more people