Great service

The car rental service was very efficient, and the staff was relatively friendly.

Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.

All worked well thank you.

L'agence m'a demandé d'aller vérifier moi-même, seul, les chocs indiqués sur le contrat, et de leur envoyer des photos sous 45 mn si jamais je trouvais des chocs non signalés. Ce n'est vraiment pas sécurisant !