The car's fuel gauge showed nearly empty right after leaving the airport. Before returning the car, I contacted customer service for nearby gas stations due to difficulty finding one. They directed me to another customer service representative on WeChat, but the WeChat number was invalid. I informed them in advance that I might be late returning the car due to searching for a gas station and peak traffic congestion, but received no response. When I returned the car an hour late, I was charged an additional 20 MYR, despite not exceeding the 24-hour rental period. Bookings within 24 hours should have the same rate.

Communication via WeChat was quite good, but their attitude was so-so, and they were unwilling to drive over to pick us up. It took a long time to find the store's location, and the drop-off experience was also not pleasant.

I have booked Perodua Bezza but given a Proton Saga. Which during the booking session, I took Bezza because of the trunk size as I am expecting to carry more than 4 bags despite the rental fee of Bezza was higher then Saga. Bezza was RM293 and Saga was RM275. When I asked why am I given a Saga instead of Bezza, the representative told me that they upgraded the vehicle because Bezza is not available at the moment. Which makes me wonder, upgraded with lower rental car??? I have no choice at that time but to agree to take the car as the only car available was Saga.

รอรับรถเกือบๆ 40 นาทีเพราะบริษัทรถเช่านี้ไม่มีเคาเตอร์ใน t2 ต้องโทรหาเพื่อนัดกับพนักงาน จอง perodua beza ก็ได้ proton saga ที่ราคาถูกกว่า (เห็นมาหลายคอมเมนต์ก่อนนี่เลยไม่แปลกใจ) รถที่ได้มีขยะติดมาด้วยทั้งขวดน้ำและเปลือกลูกอม ปัดน้ำฝนลายพร้อยจนมองทางไม่เห็นและยางรถก็เก่ามาก

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