The service attitude is good, and the explanations are very detailed.

The overall experience with the store was good. However, we originally thought the store was in the train station, but it actually isn't and it's quite a distance away. (Two years ago, we booked in Berlin and the store was right in the train station, which was very convenient). When picking up the car, the store technician introduced the car to us. Since it was a model we were not familiar with, and before we understood everything, he said the boss needed him to leave and hurried away, leaving us clueless about how to use the in-car navigation (because each model is a bit different). We had to hit the road quickly and later figured it out at a rest stop by asking someone else for help.

The car was in great condition, the counter was easy to find, and the service attitude was excellent

Counter staff were professional and helpful. Brand new car, nice and clean, with a very high spec included. Pick up and drop off quick and easy. Very good price for the rental. Would definitely recommend.

Nice and easy to book, plenty offers to chose from, competitive pricing. Very helpful and I got all the standard and extra information very quick.