Booked a Citroen C3 but got a Peugeot 208 instead. Since it’s the same category and the car was very new (registered in 2026), it drove really well and everything was great over the 4 days we used it. Pick-up at London City Airport was fast, but the rental staff didn’t come with me to inspect the car—they just handed me the keys and told me which bay it was in, so you really have to take your own photos and videos for your records. We returned the car at Manchester Airport, where a staff member checked the car with us on the spot and completed all the paperwork right away—very quick and efficient.

Excellent car rental company, fast process and great service.

Very good.

Got a free upgrade to the next category as the selected category was unavailable. Picking the car up was easy, only delayed by the customer in front who didn't know what they were doing.

Much cheaper than booking direct for more the comprehensive insurance cover.

Very good service, but I do not understand how the category of car was different from that booked.