The paperwork process was very efficient.

I think that the procedure for charging the credit card with so high amount is not needed, especially to domestic residents. Thank you.

It’s a great company with very high quality people ready to help with anything you might need!

Friendly staff at both checkout and drop off. Car seats for children could be higher quality.

Swift response to queries.

We were upgraded to a larger car. It was dark so we could not check the bodywork with confidence, so checked it the next day in daylight and found minor dents from previous users. I photographed them and sent them to Surprice who replied promptly with thanks and confirmation that we would not be affected. Upon return, staff were gushingly helpful and pleasant. A positive contribution to the holiday experience.