Overall, the service provided by QEEQ was quite prompt and satisfactory. However, the service from the actual rental company, Europcar, was rather passive. They didn’t confirm any scratches during pickup, and during drop-off, they claimed the car had been scratched by us. Fortunately, we had recorded everything on video; otherwise, we would have had to pay for the damages.

The lady at reception was very enthusiastic and cheerful. Great positive energy.

No need to queue! Great service!

Since the pickup was not at the airport, there were very few people. Considering the efficiency of British service, it was relatively quick. However, the return process at the airport was indeed fast, possibly because of having full insurance.