Professional service.

Although they did try to sell insurance, it wasn't incessant and the staff remained very polite.

It's okay. When I arrived, my requested car wasn't available, but they provided one at the same price. However, the one I got had a higher engine displacement and used more fuel.

The staff were friendly and clearly explained the vehicle's condition. They were also very patient when helping with the return process. Although the provided car model was different from the one I booked, it was even better. There were no additional sales or unclear charges.