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Live chat Email us Service Code: 7849574217
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Reviewed: Thu, Jun 7, 2018
About Dollar: 4.0 /10
The queue is understandable, but I paid for Chinese service which was not actually provided. There was a dispute when returning the car as they tried to charge for excess mileage (though the order stated unlimited mileage) and for the GPS device (which was barely functional). I strongly requested Chinese service, but the staff said no one could speak Chinese. After difficult negotiations, they agreed not to charge the above fees, but I still have not received a refund of over 200 dollars!
About QEEQ: 8.0 /10

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Vivien Pritt

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Reviewed: Fri, Aug 1, 2025
About Dollar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Susanna Tomlinson

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Reviewed: Thu, Jul 31, 2025
About Dollar: 10.0 /10
Highly satisfied
About QEEQ: 10.0 /10

Carter Parker

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Reviewed: Wed, Jul 30, 2025
About Dollar: 8.0 /10
Not bad, they didn't push the insurance much.

Monica Kent

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Reviewed: Wed, Jul 30, 2025
About Dollar: 8.0 /10
The service should be okay. Previously, there was no queue for car pickup at 8 a.m., but this time the waiting time was long. Additionally, there is an issue that needs to be addressed between QEEQ and the rental company. I purchased full insurance through the QEEQ platform, but the rental company could not see it, so they repeatedly discussed the insurance with me, wasting a lot of time. However, this is not the rental company's fault; they genuinely couldn't see that I had already bought full insurance.

Blake Morton

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Reviewed: Fri, Jul 18, 2025
About Dollar: 4.0 /10
Overall service was quite satisfactory.

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