Alamo at San Francisco Airport has many counters, the speed was acceptable.

Returning the car was very convenient. The airport shuttle service provided after return was timely and convenient. The driver was professional and enthusiastic. Thumbs up.

Very satisfied! Thank you! Friendly and lovely staff.

The car was in good condition, and returning it was convenient. However, we faced a long line to pick up the car, probably because it was cheap. The staff had a good attitude, and there were no issues.

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.