Very satisfied with the car rental experience. The staff pointed to a row of cars and said I could choose any one. I picked a brand new Mitsubishi Outlander with only 800 miles on it. Amazingly, we fit all nine pieces of luggage inside. Great job!

There were additional self-paid items that were not informed in advance. The counter staff said it was mandatory by California law. Originally, the car rental cost was over 200 yuan per day, but we ended up spending an extra 100 yuan per day.

Reliable and economical

Self-service car pickup is the most convenient.

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.