This place is very popular.

The staff were patient and enthusiastic.

There were a lot of people when picking up the car, so I waited for a while. I found out it was an Audi A4 instead of the Cadillac I wanted, but the performance was great for the few days I drove it. Returning the car at the airport was very quick. Overall, it felt good.

Like: Price paid at reservation was a much better value than other car rental choices.
Dislike: When we went to pick up the car which we had prepaid for the clerk was going to charge us an additional $200+ as a drop off charge. It was only my protest that caused her to check with her manager who waived this charge. As this was not even mentioned in the prepaid reservation I was shocked to first hear of it at pickup. This needs to be addressed in future rentals and it is an absurd charge. No one should have to pay that especially when you are quoted a specific cost for your total trip and prepay it.