Cheap, but difficulty finding the right deal.

This car rental company is really great. My English is average, and I am not familiar with UK road safety regulations. When picking up the car, a young Pakistani gentleman named NAVEED was extremely patient and helpful in explaining all the relevant details. He also helped me with other issues, taking over an hour before I finally left with the car. I am very grateful to him. The car was in excellent condition, easy to drive, and very fuel-efficient. Returning the car was also very simple and convenient—the staff did a quick inspection and even helped me load my luggage into the shuttle to the airport. It was a very enjoyable road trip.

Yes staff were great! The shuttle to return to the airport was over subscribed and had to wait nearly 40 mins making me nearly miss my flight.

Yes the price drop worked but I haven’t received my refund yet.

Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.