GREEN MOTION London Heathrow Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hilary Walker

United Kingdom

Reviewed: Wed, May 30, 2018

About GREEN MOTION: 6.0 /10

Queued for nearly half an hour. They strongly pushed insurance on us. Since it was our first time driving in the UK, we were a bit worried, so we ended up paying more than three times the price for it... Later, we realized it was completely unnecessary, as UK drivers are very courteous. Just be careful and you really don't need the insurance.

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

1 days rental

Relevant Reviews on GREEN MOTION London Heathrow Airport

United Kingdom

3-day rental

Commercial Van | Volkswagen Transporter or similar

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Tue, Mar 4, 2025

“Poor in general”

About GREEN MOTION: 5.0 /10

The vehicle was very dirty inside with alot of external damage. Green motion accidently charged me for an additional day prior to the vehicle return (the return date on qeeq was correct on the signed vehicle contract). They promised to refund me and never did. Luckily qeeq assisted with refunding me

About QEEQ: 10.0 /10

Great customer service from qeeq

United Kingdom

9-day rental

Compact | Volkswagen Golf or similar

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Sat, Oct 12, 2024

About GREEN MOTION: 10.0 /10

Great to deal with, very helpful

About QEEQ: 10.0 /10

Eli Nicholas

United Kingdom

1 days rental

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Fri, Feb 10, 2017

About GREEN MOTION: 4.0 /10

No Chinese service, didn't get the selected car, was forced to switch cars, got tricked into buying thousands worth of insurance, not legitimate!

Eileen Eveline

United Kingdom

1 days rental

Full Size | Chevrolet Impala or similar

GREEN MOTION

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Wed, Nov 16, 2016

About GREEN MOTION: 2.0 /10

We were charged an extra £200 for some rebooking fee because we arrived two hours late to pick up the car. Our friends, who were also two hours late but booked with a different company, didn't have to pay this fee. This rental company doesn't care about customers' interests, and their service is very average and impersonal. I've never encountered such problems renting cars in the USA and Spain. It's so unfair! What would have happened if we didn't pick up the car that day? This kind of unfair clause from the rental company is just uncomfortable and not good service. In the future, I'll book directly with the rental company instead!