The staff at the car rental gave us a free upgrade to a car with navigation, set it up for us, and even taught us how to get to Provence. The rental office is outside the airport, and the signs are not very visible, so we had to ask a few people to find it.

Very good

The car was worth the hire and the GPS pretty good as well.

I still need help here. There was a small scratch on the front driver's side wheel and I need to claim for the insurance but that process is not at all clear. HELP!

The car was not the car we ordered. It was far too small for 4 adults and all our luggage so we had to have luggage crammed between two people. On charging even though we paid in Euro they have done their own currency conversion so instead of €182.98 we have paid €193.08. I am not at all impressed by this or the service of hertz in Paris. The deposit block also still appears to be on the card.