Very efficient.

Europcar customer service agent is great and helpful even when we need to do an extra day extension request

Qeeq is perfect & seamless and it it a great platform to look for multiple available car rentals in the area & date

The experience was okay. The speed limit was 60 km/h, but I drove at 63 km/h and was fined over 1000 yuan for speeding.

Car was brand new. Staff was friendly and explained everything clearly.

Previously, including right after arriving in Australia, I rented a car from Europcar. They usually have European cars, and the quality is quite good. I never had any issues before, so I only checked the car body before renting and overlooked the rims. When returning the car, they claimed there were scratches on the rims that I caused. It was obvious that the marks were old damage, as even the tires had no scratches. Trusting them turned out to be a trap. The same thing happened again. The rental checklist only showed four damages, but upon inspection, I found damages on the rims and glass.