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Live chat Email us Service Code: 4558298034
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Ok but disappointed with the car.

Reviewed: Mon, Jun 10, 2019
About ACE: 6.0 /10
The car worked fine but was very heavily damaged (large dents and almost every panel was scratched or gouged) and only a 1.4 petrol so a bit under powered for a car the size I had requested.
About QEEQ: 8.0 /10
Fine.
Compact | Opel Astra or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

r.sansom

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Aug 6, 2019
“Car in good condition no issues”
About ACE: 8.7 /10
The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport
About QEEQ: 8.0 /10
Platform worked ok

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Mini | Opel Adam or similar
Reviewed: Mon, Aug 5, 2019
“Reluctant to use company again as they appeared dishonest and untrustworthy”
About ACE: 5.7 /10
Car was fine, but staff tried to overcharge on collection and were extremely unhelpful on return refusing to simply sign a note saying all ok having inspected vehicle and agreeing that there was no damage

C.Richards

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Compact | Opel Astra or similar
Reviewed: Sun, Jul 7, 2019
“Appalling, 2.5 hours at the desk and no one would let me have a car for the price I booked”
About ACE: 2.0 /10
Don’t know as couldn’t get one unless I paid 5 times the on-line price

Sébastien

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jun 26, 2019
“ACE is a terrible company. I will pay extra money to go with Europcar or others”
About ACE: 6.3 /10
Absolutely terrible. Non trained employees. I was told the car is not insured at all and it took me 45 mn to get the keys.
About QEEQ: 8.0 /10

s.west

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Mini | Opel Adam or similar
Reviewed: Thu, May 9, 2019
“Getting better but can go from good to great with a few adjustments - i I would become loyal then!”
About ACE: 9.0 /10
The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.
About QEEQ: 10.0 /10
Didnt use

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