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Search for ACE Car Rentals in Bordeaux

Getting better but can go from good to great with a few adjustments - i I would become loyal then!

Reviewed: Thu, May 9, 2019
About ACE: 9.0 /10
The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.
About QEEQ: 10.0 /10
Didnt use
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J.Jeffries

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Aug 6, 2019
“Easy and straight forward but surprised at deposit amount”
About ACE: 9.7 /10
We were happy with our hire car but did feel surprised to find out about the £1500 deposit payment which although was on the fine print did still come as a surprise.
About QEEQ: 8.0 /10

T.Pearce

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 17, 2019
“Very good”
About ACE: 7.0 /10
The car was very good and service acceptable. Would use the service again.
About QEEQ: 8.0 /10
Very good

M.McCrindle

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Worse than it should have been”
About ACE: 8.7 /10
Checking in a nightmare. Nearly two hours queuing at Bordeaux airport to do check in. Irate customers ended up in aggressive altercation with one of the desk staff, police were called to calm everything down. Our check in lady apologised and was helpful, but overall a ridiculous length of time to pick up a car. Dropping off was easier and customer service pleasant and efficient.
About QEEQ: 8.0 /10
Easy to use

A.Dawson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 10, 2019
“Hidden charges”
About ACE: 8.7 /10
We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.
About QEEQ: 10.0 /10
It was fine.

C.Wild

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Apr 29, 2019
About ACE: 5.7 /10
Terrible organisation. Looks cheap on the face of it but then they bully you into taking additional cover when you arrive. Had already paid for extra insurance on time of booking and was told this wasn't sufficient and was useless and was then charged an additional 176 euros on top of the £80 i'd already paid in additional cover. Would never use this company again.

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