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Live chat Email us Service Code: 9577332080
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Terrible

Reviewed: Thu, Jul 18, 2019
About ACE: 5.3 /10
Waited nearly 2 hrs at pick up desk then had a very unhelpful member of staff at the outside desk where you pick up car keys the lady handing out keys through them at me and couldn’t tell me where car was will not be using ace again
About QEEQ: 8.0 /10
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

P.Foulk

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Aug 14, 2019
“Insurance more expensive than rental, car picked up at night it was dirty and staff useless”
About ACE: 4.3 /10
Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

H.Freestone

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Jul 22, 2019
“Good car & service”
About ACE: 8.0 /10
Online this company seemed the cheapest but I could only pay a £17 holding deposit for the car. When I completed the booking in Bordeaux the actual cost was equivalent to the other hire companies. The staff were nice & the pick up was in terminal and the car was clean and new.
About QEEQ: 8.0 /10

M.Varga

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Compact | Opel Astra or similar
Reviewed: Tue, Jul 16, 2019
“Worst car hire ever.”
About ACE: 7.7 /10
1,5 hours waiting to get the car at Bordeaux airport. No childseet was provided, allthough I booked it in advance. At dropping off the car, there was no inspection. Still after 3 hours I received an email to pay 260 Eur due to scratch on the car. That damage I did not do, this is unacceptable and I will take legal action.
About QEEQ: 8.0 /10
Platform is ok.

d.wright

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Compact | Opel Astra or similar
Reviewed: Thu, Jul 11, 2019
“Ok, but had better”
About ACE: 9.0 /10
Pick up time to long
About QEEQ: 8.0 /10
You need to speed up the pick up process

V.Pascoe

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Economy | Volkswagen Polo or similar
Reviewed: Sat, Jun 8, 2019
“Stressful!”
About ACE: 5.0 /10
Goldcar were terrible at arrival! Over 2hrs waiting with 3 children on my own. Rude! Also tried to say the extra insurance with you wasn't enough and that you wouldn't pay out so we had to buy it with them also! Wouldn't use again!

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