When picking up the car, no staff confirmed the car's condition before letting customers drive off. Later, they blamed existing scratches on the customers. Customer service response was extremely slow and inefficient; it has been three months and there's still no resolution. If you rent from this company, be very cautious. Make sure to video record the car from all angles before picking it up to protect yourself.
Europcar customer service agent is great and helpful even when we need to do an extra day extension request
About QEEQ:8.0/10
Qeeq is perfect & seamless and it it a great platform to look for multiple available car rentals in the area & date
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Customer Service
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