The staff when picking-up the car were very welcoming, friendly and efficient. The drop-off could not have been smoother and the person who checked over the car even got the courtesy bus to wait for me. Excellent customer service all round!
About QEEQ:10.0/10
While price drop magic did not eventuate. I did continue to shop around and there were no better prices available. No issue with use of the platform and would not hesitate in using QEEQ again.
“Great price if you don’t mind a bit of hassle waiting for bus.”
About ACE Rental Cars:9.3/10
Great car at very reasonable price . Make sure you avoid tolls as the admin charge for each toll you pass is very high and you can’t “pay as you go”!
About QEEQ:8.0/10
Great in terms of pricing but no info given re pickup. Said Airport but was in fact a shuttle to off site (close by), but no info given as to where to go without asking at tourist info, who said this happens a lot.
“Despite that it's good to save some money with Virgin, Qantas gives better experience, same here...”
About ACE Rental Cars:7.0/10
The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell.
Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance.
Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.
“The pickup and dropoff of Ace was terrible. But all the rest was good”
About ACE Rental Cars:6.3/10
The pick up and drop off service is terrible! You should be more organised and fast. Also use the right communications
About QEEQ:10.0/10
All good
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