Decent Car at decent price

Overall a very disappointing experience. Pick-up from the airport took longer than expected and standing in the cold with a small child was not ideal. When then we arrived to collect our rental which was not ready and the customer service representative, Dinesh was incredibly rude. He tried to push the insurance and tolls quite aggressively on us and then tried to make us sign for the condition of the car without seeing it. At this point I refused, left the counter and waited outside. I then witnessed another member of staff bring our car round to the front and crashed it into a bollard denting the front number plate slightly damaging the front of the car too. This was witnessed by quite a few people and it was all quite ridiculous really. The car itself was larger than we ordered and very scuffed and scratched. The child seat had no infant insert and was ripped. The car itself was very economical with fuel and comfortable and on hand back the staff were much nicer.

Awesome rental company. Definitely will use them again if in Sydney again. Great customer service.

EasyRentCars easy to make booking and great customer service.

They gave us an upgrade due to being with family Great service and great help

Got cheaper price due to price protector. Will always recomend.

Everything was great both in syd and melb branch except syd branch pickup shuttle came so late that i missed my flight but it was also improper planning on my part. Great experience overall

I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.