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Search for Routes Car Rentals in Vancouver

Never rent with Routes YVR

Reviewed: Mon, Jun 10, 2019
About Routes: 4.7 /10
Waited 30 minutes for shuttle. Arrive at location. Waited another hour. I took over 20 minutes per customer to pick up a car. Only 2 check in people. Book specifically a Wrangler Jeep. Given a boring Durango SUV. Car was very dirty on outside. I had to wait a further 15 to get it washed. Took over 2 hours from waiting for shuttle to driving off with car. Tank was completely empty. Light flashing and needle below E sign. Would not recommend Routes and question Easy Car for being associated with this company.
Jeep Wrangler image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

Barry Bobby

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 14, 2018
About Routes: 6.0 /10

Benson Beaufort

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Apr 30, 2019
About Routes: 2.0 /10

C.Zuluaga Giraldo

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 11, 2019
“Worst experience ever”
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

Travel4Work

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Sep 8, 2019
“Great booking process and value, however the car could have been better cleaned + shorter wait time”
About Routes: 7.3 /10
The waiting time took quite a while, but the pick up process was straight forward. My only feedback was that the cleanliness of the vehicle was subpar and I had called to complain about this. I called 5 times about the dog fur that was not cleaned up, and Amrit (customer service) said she would pass on my message to the manager and that they would call me back. I never got a call back, and had my allergy symptoms throughout the rental because of the unclean car / dog fur.
About QEEQ: 10.0 /10
Great and easy booking process, overall excellent value!

S.Sodini

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Feb 17, 2019
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes: 9.3 /10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ: 10.0 /10

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