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Live chat Email us Service Code: 6347973344
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Never rent with Routes YVR

Reviewed: Mon, Jun 10, 2019
About Routes: 4.7 /10
Waited 30 minutes for shuttle. Arrive at location. Waited another hour. I took over 20 minutes per customer to pick up a car. Only 2 check in people. Book specifically a Wrangler Jeep. Given a boring Durango SUV. Car was very dirty on outside. I had to wait a further 15 to get it washed. Took over 2 hours from waiting for shuttle to driving off with car. Tank was completely empty. Light flashing and needle below E sign. Would not recommend Routes and question Easy Car for being associated with this company.
Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Vancouver Airport

Tom Cotton

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Reviewed: Tue, Aug 21, 2018
About Routes: 2.0 /10

Evelyn Gallacher

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Reviewed: Sun, Feb 17, 2019
About Routes: 10.0 /10
I contacted the car rental company at the airport, and the shuttle arrived in about 10 minutes. The rental location is not far from the airport, taking at most 10 minutes by car. The car pickup process was very quick and easy. I will choose Routes again next time.
About QEEQ: 10.0 /10

D.Lake

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
About Routes: 7.3 /10
We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.
About QEEQ: 10.0 /10
It was really easy to book online.

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 28, 2019
About Routes: 4.7 /10
I’ll will never rent from this places again , they gave me a car that someone just dropped off, without cleaning the car without checking for anything. Car was full of garbage front and back and it was never washed, they are not professional at all

K.Kowsari

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Second day I could not start the car. I called them back and they said sorry we are under staffed.”
About Routes: 5.3 /10
0 customer service. I needed help to start the car at remote area they did not help me. I’m very disappointed with the service.

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