The car provided was different from the one I booked, and the price increased considerably. The staff said the price I booked didn't include insurance, and it had to be upgraded, resulting in a much higher cost than expected.

Excellent car hiring experience

The rental company forced me to purchase full car insurance without my knowledge and did not confirm that this was a reimbursable expense, which violated my personal interests.

The wait wasn't long, but they spent a lot of time trying to sell their own insurance.

Although we had purchased full insurance, the staff added super full insurance without our consent or any explanation during car pickup and just asked for a signature. We didn't check the bill carefully and signed, resulting in an extra 3000 RMB cost, which made us very angry. The same thing happened to the three foreigners before us. Be cautious, thoroughly check all charges and ask for explanations before signing anything to avoid being scammed.