The first car provided had issues; the brake pads were completely worn out, even leaving marks on the brake discs. We later negotiated to drive a Dodge first and then switch cars. The service was okay, but it wasted a lot of time.

Customer service was very poor, and they forced us to buy insurance.

Overall, I was fairly satisfied with the service attitude. However, there was a hiccup where QEEQ provided an incorrect pickup address. The MEX representative on the phone had a heavy Spanish accent and wasn't familiar with Mexico City, so I couldn't understand the city pickup location he provided, only understood that we could pick up the car at the airport branch. Eventually, with the helpful assistance of our Airbnb host, we called MEX again and communicated in Spanish. They wrote down the nearest rental location for us, and after a morning of confusion, we finally picked up the car.

Poor

Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.