MEX, Cancun - Airport - Mex Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

MEX - Cancun - Airport - Mex Information, Car Rental Instructions & Policies

Address

AEROPUERTO INT. DE CANCUN C. CANCUN CHETUMAL KM 22 BENITO JUREZ CANCUN, QR 77565,Cancun,MX

Telephone

+523346242114

Pick-up Instructions

The MEX - Cancun - Airport - Mex car rental location is in terminal

You can walk to the counter of MEX - Cancun - Airport - Mex car rental.

Thank you for choosing Mex Rent-A-Car. Our representative will await your arrival at the Airport. After collecting your luggage, proceed to the contact point within the terminal. An uniformed Mex Rent-A-Car agent will arrange for the shuttle to pick you up and drive you to our main office which is in front of Terminal 2. Mex Rent-A-Car shuttles are blue with the Mex Rent-A-Car logo.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 85 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

An additional charge will apply if crossing the US border. For additional details please ask counter agents about U.S. Insurance (USI).

Must-not:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Vehicles cannot cross the border to southern countries.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1300-1660 for Nissan Sentra,

USD 700-1350 for Fiat Tipo,

USD 1900-2500 for Mazda Cx-3,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Ford Fiesta,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Honda Cr-v,

USD 1770 for Audi A4,

USD 2800-4000 for Citroen Space Tourer,

USD 800-1600 for Mercedes Clase B,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Sienna,

USD 850-4000 for Peugeot 5008,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Mini Suv Automatic With Ac Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Bmw X3,

USD 1400-3000 for Toyota Altis,

USD 1250-5200 for Suzuki Vitara-4wd,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300-4wd,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Chrysler Pacifica 8,

USD 1300 for Renault Twingo,

USD 2850 for Kia Sportage,

USD 1300-7600 for other car models.

Theft Insurance Excess differs by car model:

USD 1300-1660 for Nissan Sentra,

USD 700-1350 for Fiat Tipo,

USD 1900-2500 for Mazda Cx-3,

USD 2150 for Suzuki Jimny,

USD 1300-1420 for Ford Fiesta,

USD 700-1400 for Renault Clio,

USD 1800-1850 for Skoda Octavia,

USD 1000-6100 for Honda Cr-v,

USD 1770 for Audi A4,

USD 2800-4000 for Citroen Space Tourer,

USD 800-1600 for Mercedes Clase B,

USD 1000-2200 for Peugeot 3008,

USD 3800 for Toyota Sienna,

USD 850-4000 for Peugeot 5008,

USD 700-3000 for Chevrolet Matiz,

USD 1520-1800 for Mini Suv Automatic With Ac Kia Soul,

USD 1000-2500 for Kia Soul,

USD 1250-2500 for Nissan Sentra,

USD 1000-7600 for Bmw X3,

USD 1400-3000 for Toyota Altis,

USD 1250-5200 for Suzuki Vitara-4wd,

USD 3500-5000 for Jeep Wrangler,

USD 2220 for Toyota Hilux,

USD 6100 for Gwm Tank 300-4wd,

USD 3800 for Skoda Tracker Caravan,

USD 2900 for Chrysler Pacifica 8,

USD 1300 for Renault Twingo,

USD 2850 for Kia Sportage,

USD 1300-7600 for other car models.

Third Party Liability Insurance Excess differs by car model:

MXN 0 for other car models.

USD 0 for Nissan Sentra,

USD 0 for Fiat Tipo,

USD 0 for Mazda Cx-3,

USD 0 for Suzuki Jimny,

USD 0 for Ford Fiesta,

USD 0 for Renault Clio,

USD 0 for Skoda Octavia,

USD 0 for Honda Cr-v,

USD 0 for Audi A4,

USD 0 for Citroen Space Tourer,

USD 0 for Mercedes Clase B,

USD 0 for Peugeot 3008,

USD 0 for Toyota Sienna,

USD 0 for Peugeot 5008,

USD 0 for Chevrolet Matiz,

USD 0 for Mini Suv Automatic With Ac Kia Soul,

USD 0 for Kia Soul,

USD 0 for Bmw X3,

USD 0 for Toyota Altis,

USD 0 for Suzuki Vitara-4wd,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

Third Party Liability Insurance Excess differs by car model:

USD 0 for Nissan Sentra,

USD 0 for Fiat Tipo,

USD 0 for Mazda Cx-3,

USD 0 for Suzuki Jimny,

USD 0 for Ford Fiesta,

USD 0 for Renault Clio,

USD 0 for Skoda Octavia,

USD 0 for Honda Cr-v,

USD 0 for Audi A4,

USD 0 for Citroen Space Tourer,

USD 0 for Mercedes Clase B,

USD 0 for Peugeot 3008,

USD 0 for Toyota Sienna,

USD 0 for Peugeot 5008,

USD 0 for Chevrolet Matiz,

USD 0 for Mini Suv Automatic With Ac Kia Soul,

USD 0 for Kia Soul,

USD 0 for Bmw X3,

USD 0 for Toyota Altis,

USD 0 for Suzuki Vitara-4wd,

USD 0 for Jeep Wrangler,

USD 0 for Toyota Hilux,

MXN 0 for other car models.

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Cancun Airport

Hotels

1.7 mi from Comfort Inn Cancun Aeropuerto

1.8 mi from Courtyard By Marriott Cancun Airport

1.9 mi from Fairfield Inn & Suites by Marriott Cancun Airport

Other Landmarks

8.9 mi from Ceviche's Fountain

9 mi from Mercado 28

9.2 mi from Cancun Government Palace

FIND ME A CHEAP RENTAL

Leaflet

Map view of MEX Store Location

coordinates: 21.036932 -86.873962

Guest Reviews

Total points： 6.2 / 10 Average

Vehicle condition: 2.0
Vehicle cleanliness: 2.0
Spaciousness: 2.7
Counter staff: 2.0
Pick-up location: 2.1
Drop-off location: 1.4
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

Ramón Campos
Cancun
9.7 /10 Excellent
Reviewed: Thursday, July 3, 2025
No hicieron válidos los seguros contratados y tuve que contratar sus seguros. El precio se elevó al doble del acordado.
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W.Ramirez
Cancun
9.3 /10 Excellent
Reviewed: Thursday, July 3, 2025
Al llegar nos realizaron un cobro adicional el cual no se indico al momento de la reserva
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D.Heggarty
Cancun
3.7 /10 Poor
Reviewed: Thursday, July 3, 2025
There is a new section of Hell that recently opened up for the staff of MEX.
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Page Kitty
Cancun
10 /10 Excellent
Reviewed: Thursday, July 3, 2025
The queue time was quite long, the efficiency was indeed low. However, the service attitude was friendly and enthusiastic.
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Nathan Thomson
Cancun
2 /10 Poor
Reviewed: Thursday, July 3, 2025
From the airport booth check-in to picking up the car at the main office took a total of 2 hours and 37 minutes. The shuttle speed was acceptable, but we were mainly delayed at the counter for the paperwork and car pickup process. During this time, many employees went home after work, and despite so many customers waiting in line, there was no action from the management (we couldn't even see any managers). The car rental system had issues: the rental contract was printed in a graphic mode that made the lines unclear and the text small and hard to read. The counter staff did not inform me whether the return location was the same as the pickup location, so I had to rely on Google Street View afterward. Later, when exchanging cars, I saw a sign at the entrance indicating to drive another hundred meters west. It's been a week since I returned the car, and I still haven't received the deposit refund. The second time I rented a car, I specifically asked the reception staff about this issue; she said the refund would be processed upon check-out, but in reality?
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Rodney Elsie
Cancun
2 /10 Poor
Reviewed: Thursday, July 3, 2025
The service of the Mex company was extremely poor. Initially, we booked a Nissan, but when we arrived, it wasn't available. They offered us a manual Volkswagen Gol instead. I insisted that they provide what we had originally booked. The staff member suggested giving him 20 dollars under the table, and he'd get us a better car, but I refused. After almost an hour and with my persistence and the protection of my US driver's license, we finally got the car we had booked. I want to remind everyone to stand up for your rights when traveling abroad. I thought, why should I fear anything with my US driver's license and Chinese passport? And if necessary, I could contact the embassy. These small third-world countries shouldn't be so arrogant; I've seen these tricks before in China. Always fight for your rights.
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Sam Dewar
Cancun
8 /10 Very good
Reviewed: Thursday, July 3, 2025
The car rental service was decent, but I have major issues with QEEQ. I had a bad experience on my first time using QEEQ to book a car. I had paid all the fees to QEEQ, but at pickup, the system couldn't find the one-way fee. After a lengthy discussion, QEEQ asked me to pay upfront, saying they would refund me after I return the car. It's been over a week now, and there's been no progress! Why should I have to pay this money? Shouldn't QEEQ cover it? It's not just me, my friend also booked a car, and when they went to pick it up, there were no cars available. We had to rent from another company, and QEEQ didn't refund the fees.
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Antony Delia
Cancun
4 /10 Average
Reviewed: Thursday, July 3, 2025
The store location is quite good.
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Rae Needham
Cancun
2 /10 Poor
Reviewed: Thursday, July 3, 2025
Poor
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Giles Geoffrey
Cancun
8 /10 Very good
Reviewed: Thursday, July 3, 2025
The service attitude was good, but the process took around 20 minutes, and the wait for the car was longer. According to the QEEQ contract, the car should have had a full tank of gas, but it was empty, and the fuel light was on.
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Salome Wheeler
Cancun
10 /10 Excellent
Reviewed: Thursday, July 3, 2025
Very satisfied.
Read More >