Pretty good, and they even waived the deposit for me.

The pickup location was hard to find, no one came to pick us up. We called from just 50 meters away requesting someone to pick us up, but they refused and rudely hung up. We wandered around for nearly an hour, luckily a kind person guided us to the store. At the store, we requested a credit card slip for the transaction but were told the card was only used for registration. However, the bank indicated two failed transactions of 1000 MYR each (because I had set a limit on the card as a precaution). The car return location was still at KLIA Terminal 1. A week later, we had a new booking requesting pickup at KLIA2 (QEEQ order specified pickup at KLIA2), but the store wanted to charge 25 MYR (we have a recording as evidence).

Staff were really helpful

Easy platform to make your life easy

customer service staff was efficient and pleasant. car condition in excellent condition

booking was smooth and easy.

The condition of the car should be improved. Cars are either old or fixed after accident. Not much choice available.

simple platform, not much to ask for.